In the News

Catch up on all the news about Britain's heritage. We'll tell you about new openings, new projects and all the things that are happening in the heritage world.  Check in regularly to keep up.Don't forget to check our what's on calendar for lots of special events. 

Visit England's Award for Excellence 2017 Winner

THE BEST

Following on from the two finalists, we are excited to announce that Blenheim Palace has won national recognition for its positive approach to welcoming visitors from China.

The Oxfordshire UNESCO World Heritage Site was presented with the GREAT China Welcome award at VisitEngland’s prestigious Awards for Excellence event held at the Hilton Waldorf Hotel in London on Monday.

The GREAT China welcome programme aims to make Britain the destination of choice for the rapidly-growing Chinese market.

Blenheim Palace’s Operations Director, Heather Carter said: “We are absolutely delighted to have won this award. Blenheim Palace is a living, changing experience with a wealth of events, themed tours and exhibitions throughout the year, and welcomes millions of visitors both from the UK and overseas.

We were the first stately home to sign up for the GREAT China Charter and we are committed to developing our Chinese market."

“Blenheim is continually looking at innovative ways to improve and adapt the visitor experience to appeal to Chinese tourists and to underline the fact we are ‘China ready’,” she added.

Among the initiatives currently in place are Chinese guide books and guides, an audio guide and map on their website, a Mandarin speaking waitress in the Orangery and a menu in Mandarin.

All staff also have the opportunity to enrol in Mandarin Chinese language classes free of charge.

The team are about to produce audio recordings of some of the Palace and Gardens tours in a variety of languages; including Chinese.

Blenheim Palace was also among the first major UK heritage visitor attractions to accept UnionPay, the most widely used bank debit card throughout China and South East Asia.

In addition to its on-site initiatives Blenheim Palace works with a number of Chinese travel groups, tour operators and trade missions in China.

At the centre of the programme is the GREAT China Welcome Charter which helps Chinese visitors to easily identify hotels, attractions, retailers and tour operators that are making themselves ‘China-ready’ by providing information in Mandarin or Cantonese and adapting their products for the Chinese market and culture.

Built in the early 18th century to celebrate Britain’s victory over the French in the War of the Spanish Succession, Blenheim Palace is the ancestral home of the Dukes of Marlborough and the birthplace of Sir Winston Churchill.

Congratulations Blenheim Castle, another remarkable achievement!

 

TWO OF THE BEST

Congratulations to two great heritage places recognised as finalists in the Visit England Awards for Excellence for 2017.

Blenheim Palace in Oxfordshire is one of 4 finalists in the GREAT China Welcome category and Burton Constable Hall in Yorkshire is up for Small Visitor Attraction of the Year. Both very well deserved.

If you haven’t paid either of these great places a visit, what are you waiting for?

Emery Walker House Reopens

26 April 2017

Don’t miss the reopening of Sir Emery Walker’s House at 7 Hammersmith Terrace, London W6, one of the finest Arts & Crafts interiors in Britain.

Denmans Closes

25 April 2017

Denmans Gardens in West Sussex have closed to the public.

Scotland Romances China

25 April 2017

A brand new exhibition is set to tell Scotland’s story to an international audience when it opens in China this Friday 28th April.

Alnwick Castle’s new wedding venue

24 April 2017

Introducing Alnwick Castle’s new enchanting wedding venue Friars Well

Bumper start to 2017

24 April 2017

Bumper start to 2017 for overseas visitor numbers to Britain

Pier of the Year

24 April 2017

The newly reopened Hasting pier has been voted pier of the year 2017.

Save The King

24 April 2017

Help rescue grinling gibbons best early work

Victoria Harewood

20 April 2017

Harewood House was recently used as a major set for ITV’s Victoria series.

The Country House Revived

18 April 2017

A major international conference is scheduled to look at the current state and the future of the country house in Ireland, the UK and Europe in Dublin Castle in on 19 & 20 June 2017.

Roll up, roll up

6 April 2017

Shakespeare Birthplace Trust brings circus to the streets for annual Shakespeare’s Birthday Celebrations